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Posted on: May 7, 2016 by Huntersure
Malpractice claims are at an all-time high and to the healthcare industry, this should come as no surprise. These claims encompass more than just blatant wrongdoing and are now expanding above and beyond- down to the way patients felt during treatment. Therefore, it’s important for your clients to understand how to protect themselves, their practice, and their reputation. In addition to securing the best Professional Liability for Home Healthcare Professionals, share the following tips with clients.
Establish Good Patient-Caregiver Relationship
Respect and empathy go a long way when it comes to discussing a patient’s health. It’s important that as a caregiver, true care and compassion are shown to the patient. Further, it also helps to have a great bedside manner and be open to listening to patient concerns without judgment. As patients rely on their caregivers to provide quality services and look after their best interest, this is a must.
Be Consistent & Clear
Rather than use technical terminology that clients aren’t likely to understand, break it down for them simply. Communicate clearly on their diagnoses and how to manage them. Further, treat each patient fairly.
Obtain Consent
Before making any steps toward treatment, home health care professionals are required to obtain consent about the procedure. Informed consent means you discussed the advantages and the risks of the care you will provide and gives the patient the opportunity to discuss alternatives; most health care facilities obtain the informed consent of their patients by way of a signed agreement that is completed with enrollment paperwork, says Lockton.
At Huntersure, we specialize in providing quality Residential Care Facility insurance programs designed to safeguard these facilities and their staff from financial loss. Our Residential Care Facility Liability insurance is designed to help protect care facilities and providers from a number of exposures, including allegations of mistreatment, neglect, and wrongdoing. To learn more about our operation as well as our allied healthcare insurance programs, contact us today at (855) 585-6255.
Posted in: blog Healthcare